Week 7_1 Week 7 AssignmentComplete the following assignment in one MS word document:Chapter 12 –discussion question #1-3 & exercise 1 & 12 & 16Chapter 13-

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  • Week 7 AssignmentComplete the following assignment in one MS word document:Chapter 12 –discussion question #1-3 & exercise 1 & 12 & 16Chapter 13- discussion question #1-4 & exercise 3 & 4 & 6When submitting work, be sure to include an APA cover page and include at least two APA formatted references (and APA in-text citations) to support the work this week.All work must be original (not copied from any source).
  • Week 7: Discussion 1
    Week 7: Discussion 1Create a discussion thread (with your name) and answer the following question:Discussion 1 (Chapter 12): Examine Alexa’s skill in ordering drinks from Starbucks.Note: The first post should be made by Wednesday 11:59 p.m., EST. I am looking for active engagement in the discussion.  Please engage early and often.Your response should be 250-300 words.  Respond to two postings provided by your classmates.There must be at least one APA formatted reference (and APA in-text citation) to support the thoughts in the post.  Do not use direct quotes, rather rephrase the author’s words and continue to use in-text citations.

  • Week 7: Discussion 2
    Week 7: Discussion 2Create a discussion thread (with your name) and answer the following question:Discussion 2 (Chapter 13): Research Apple Home Pod. How does it interact with smart home devices?  Alexa is now connected to smart home devices such as thermostats and microwaves. Find examples of other appliances that are connected to Alexa and write a report. Note: The first post should be made by Wednesday 11:59 p.m., EST. I am looking for active engagement in the discussion.  Please engage early and often.Your response should be 250-300 words.  Respond to two postings provided by your classmates.There must be at least one APA formatted reference (and APA in-text citation) to support the thoughts in the post.  Do not use direct quotes, rather rephrase the author’s words and continue to use in-text citations.

Chapter 13 Slides

Opening Example

§ Opening Vignette

§ Sephora

§ The solution

§ Chatbots – information for company resources

§ Shade -matching

Expert Systems and REcommenders

§ Basic Concepts of ES

§ Experts

§ Expertise

§ Typical areas for ES Applications

§ Many areas!

§ Structure and Process of ES

§ Recommendation Systems

Concepts, Drivers, and Benefits of Chatbots

§ What is a Chatbot?

§ Chatbot Evolution

§ Components of
Chatbots and process
of their use

§ Drivers and Benefits

Enterprise Chatbots

§ The interest of Enterprises in Chatbots

§ Enterprise Chatbots

§ Knowledge for Enterprise Chatbots

Virtual Personal Assistants

§ Assistant for Information Search

§ Amazon Alexa and Echo

§ Apple’s Siri

§ Google’s Assistant

§ Knowledge for Virtual Personal Assistants

Implementation Issues

§ Technology Issues

§ Disadvantages and Limitations of Bots

§ Quality of Chatbots

Wrap Up

§ Review the Chapter highlights

§ Review the key terms

§ Complete the weekly homework

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